At this time, Muddy Boots Outfitters®, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Muddy Boots Outfitters®, LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier.
7-Day Return Policy: All returns, refunds, and exchanges are valid within 7 days of delivery. Manufacturer defects, damaged, or incorrect items are exceptions and valid within 60 days. Merchandise must be returned in its original condition with merchandise tags in place.
Cash or Credit: Items purchased with a credit or debit card are refunded to your original form of payment. Items purchased with cash or check are awarded store credit only.
Holiday Season Extension: For the gifting season, our returns, refunds, and exchange deadline is extended to January 15. Any purchases made after November 15th apply for this extension.
SHIPPING COSTS:Customer is responsible for the cost of shipping (limited exceptions include manufacturer’s defects, items damaged in shipping, and incorrect items).
PROCESSING TIMES:Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days, after your credit has been applied, for it to post to your account.